Last Updated: September 2026
Clavyk provides online shopping for home furnishing and everyday home essentials. This policy explains our shipping, delivery and payment process.
1. Shipping Availability
We deliver across India to all pincodes served by our courier partners. Enter your pincode on the product page or at checkout to check delivery availability before you pay. We do not currently ship outside India.
2. Shipping Charges
Free delivery is available on orders above ₹2,500.
For orders below ₹2,500, A flat delivery charge of ₹[99] applies to orders below ₹2,500.
Any applicable shipping or delivery charges will be clearly shown to the customer before completing the purchase.
3. Order Processing
Orders are processed after successful payment confirmation. Processing time may vary depending on product availability and order details.
Orders are dispatched within [1–2] business days after payment confirmation.Business days are Monday to Saturday, excluding public holidays.
During sales or festive periods, dispatch may take up to [3] business days. We will show a notice on the website when this applies.
4. Delivery Time
Orders are generally delivered within 5–7 business days after successful order confirmation, depending on the delivery location and product availability.
Delivery timelines are estimates and may be affected by factors such as weather, transportation delays, local restrictions, holidays or other circumstances beyond our reasonable control.
5. Delivery Address
Please enter a complete and correct address, pincode and phone number.
Clavyk is not responsible for delivery delays or failed delivery caused by an incorrect, incomplete or unavailable delivery address or contact information provided by the customer.If an order cannot be delivered because of incorrect details, we will contact you to correct them. Re-delivery may involve an extra shipping charge, which we will tell you before re-dispatch.
6. Delivery Attempts
The delivery partner may make delivery attempts according to its standard delivery process. Customers may be contacted by the delivery partner regarding delivery arrangements.
If an order cannot be delivered because the customer is unavailable, the address is incorrect or delivery is otherwise unsuccessful, additional delivery attempts or further action may be subject to the delivery partners process.
7. Tracking
Once your order ships, we send the courier name and tracking link by [email, SMS and WhatsApp]. You can also contact us with your order number for a status update.
8. Payment Methods
Clavyk accepts online payments using the payment methods available at checkout.
Cash on Delivery (COD) is not available. Customers must complete payment online to place an order.
9. Payment Security
Payments are processed through the payment options available at checkout. Customers should provide accurate payment information and complete payment only through the secure checkout process.
Clavyk does not ask customers to share payment passwords, PINs, OTPs or other confidential payment credentials through phone calls, messages or email.
10. Order Confirmation
An order is considered successfully placed after the payment has been successfully completed and the order has been confirmed.
If payment is unsuccessful or an order cannot be accepted, the customer may be notified and any eligible payment reversal or refund will be handled usually within 5–7 business days according to the applicable payment provider and refund process.
11. Delayed or Undelivered Orders
If an order is delayed or cannot be delivered, Clavyk will work with the applicable delivery service to resolve the issue where possible.
Customers may contact Clavyk info@clavyk.com or call +91 7030063006 for assistance.
12. Damaged or Incorrect Products
If your parcel arrives damaged or you receive the wrong item, contact us within 48 hours of delivery with photos or an unboxing video. See our Return, Refund & Cancellation Policy for the full process.
13. Important Information
14. Contact Us
For shipping, delivery or payment-related assistance, please contact Clavyk: